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Is the charging cable stuck?

We'll try to get you back on the road as soon as possible. First, try these three steps:

  1. Make sure the charging session is properly ended
  2. Lock and unlock the car. Try double clicking the unlock button on your key
  3. Move the charger in the charging port; push it in, wiggle it from side to side and try to pull it out

If this doesn't work, try to find your car in the selector below for more tips.

These are informational texts from different manufacturers. Eviny cannot guarantee that this information is correct or up to date. We also recomment that you check your own drivers manual for more information about your car.

Find your car

What is your vehicle?

Unfortunately, we haven’t registered any models of this make

Couldn't find your car?

Couldn't find your car in our selector? We'd like to know! Send us the make and model of the car, and we'll be sure to find some information that might be helpful

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