Is the charging cable stuck?

We'll try to get you back on the road as soon as possible! First, try these three steps:

  1. Make sure that you have properly completed the charging session
  2. Lock and unlock the car, and try to double click the unlock button on your key
  3. Move the charging cable; push it into the socket, twist it side to side and try to pull it out

If none of this works, try to find your car below. We have gathered som texts that might be helpful. Find your car!

These texts are based on information from the manufacturer. Eviny cannot guarantee that the information is correct or up to date. We also recommend that you check your manual for more information on charging and troubleshooting.

Troubleshooting for your car

Find your car!

What is your vehicle?
Unfortunately, we haven’t registered any models of this make

Still stuck?

Contact customer service at +46 08-121 801 59

Couldn't find your car?

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